An article on 9-1-1 which provides introduction, basic and enhanced 9-1-1, wireless and VOIP issues, human errors on calling 9-1-1 and dispatcher errors.
An article regarding the history of the 9-1-1 service; how it originated and how the numbers 9-1-1 were chosen.
"Reverse 911 is a public safety communications system developed by PlantCML, a unit of EADS North America. It is used by public safety organizations in Canada and the United States to communicate with groups of people in a given geographic area or areas. The system uses a database of telephone numbers and associated addresses, which, when tied into geographic information systems (GIS), can be used to deliver recorded emergency notifications to a selected set of people by telephone."
Video length: 3 mins 7 secs. Gov. Arnold Schwarzenegger has set aside $2 million in federal money to help counties buy the sort of reverse 911 system that San Diego County used to warn residents about last fall's wildfires.
Video length: 4 mins 41 secs. Segments from a PowerPhone 9-1-1 dispatcher training class.
An article regarding the fire alarm box which provides definition, history, advantages and disadvantages. "A fire alarm box is an outdoor device used for notifying a fire department of a fire."
Article which shows a lot of pictures of fire alarm boxes in New York. "The familiar red fire alarm box that has been a fixture on every other street corner in New York City is being phased out, with many of them being disconnected in many neighborhoods."
Article which has a picture of the insides of a fire alarm box. Also describes the internal mechanism of a fire alarm box. "This page contains information on the variety of Hardware used in the Boston Fire Alarm System."
An article regarding the essentials of an arrival report and its importance. "Although the first-arriving company has a lot to accomplish at a structure fire, providing a good radio report before it takes any actions will enable later-arriving units to start sizing up for the firefight while en route."